ADTRAN Telephone Total Access User Manual

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Product Warranty Total Access 600 Series System Manual
10 © 2004 ADTRAN, Inc. 61200624L1-1B
Product Warranty
ADTRAN will repair and return this product within the warranty period if it does not meet its published
specifications or fails while in service. Warranty information can be found at www.adtran.com/warranty.
Product Registration
Registering your product helps ensure complete customer satisfaction. Please take time to register your products on
line at
www.adtran.com
. Click Service and Support on the top of the page, and then click Product Registration
under Support.
Customer Service, Product Support Information, and Training
ADTRAN will replace or repair this product within the warranty period if it does not meet its published specifications
or fails while in service. Warranty information can be found at www.adtran.com/warranty.
A return material authorization (RMA) is required prior to returning equipment to ADTRAN. For service, RMA
requests, training, or more information, use the contact information given below.
Repair and Return
If you determine that a repair is needed, please contact our Customer and Product Service (CAPS) department to have
an RMA number issued. CAPS should also be contacted to obtain information regarding equipment currently in
house or possible fees associated with repair.
Identify the RMA number clearly on the package (below address), and return to the following address:
Pre-Sales Inquiries and Applications Support
Your reseller should serve as the first point of contact for support. If additional pre-sales support is needed, the
ADTRAN Support web site provides a variety of support services such as a searchable knowledge base, latest
product documentation, application briefs, case studies, and a link to submit a question to an Applications Engineer.
All of this, and more, is available at:
When needed, further pre-sales assistance is available by calling our Applications Engineering Department.
CaPS Department (256) 963-8722
ADTRAN Customer and Product Service
901 Explorer Blvd. (East Tower)
Huntsville, Alabama 35806
RMA # _____________
http://support.adtran.com
Applications Engineering (800) 615-1176

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