HTC Cell Phone HTC Touch Pro 2 Cell Phone User Manual

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Chapter 7
Working With Company Email and Meeting Appointments
7.1 Synchronizing with the Exchange Server
To keep up-to-date with your company email messages and meeting schedules while you’re out of the office, 
you can connect your phone to the Internet through Wi-Fi or a data connection and sync with your company’s 
Exchange Server.
Setting up an Exchange Server connection
Before you can sync or access information on the Exchange Server, you need to set up an Exchange Server 
connection on your phone. You need to get the Exchange Server name (must be Outlook Web Access server 
name), domain name, user name, and the password that you use at work from your network administrator and 
enter them on your phone.
Note  You can set up an Outlook email account that syncs with the Exchange Server from the Mail tab using Mail Setup. 
See “Mail” in Chapter 3 for details.
If you have not synchronized your phone with your computer, follow these steps to set up an Exchange Server 
connection.
Tap Start > E-mail > Setup E-mail.
Enter the E-mail address and Password for the email account and select the Save password option. 
Tap Next.
Clear the Try to get e-mail settings automatically from the Internet option and tap Next.
In Your e-mail provider, select Exchange server and tap Next.
Tap Next again.
Select the Attempt to detect Exchange Server Settings automatically option and tap Next.
Enter the Domain name and tap Next.
In Server address, enter the Exchange Server address and tap Next.
Select the items that you want to sync with the Exchange Server.
Tips  • To change synchronization settings of an information item, for example, E-mail, select the item, then tap 
Settings.
• To change the rules for resolving synchronization conflicts, tap Menu > Advanced.
Tap Finish.
Notes  • If you synchronized email messages with your computer before, open ActiveSync on your phone, then tap Menu
> Add Server Source to set up an Exchange Server connection. When prompted to select information types for 
synchronization, you must first clear the E-mail check box under the Windows PC item before you can select 
E-mail under Exchange Server.
• To change Exchange Server settings, open ActiveSync on your phone, and then tap Menu > Configure Server.
Starting synchronization
Before you start synchronizing with the Exchange Server, make sure your phone has been set up with a Wi-Fi or 
data connection to the Internet so that you can sync over the air. For more information about connections, see 
Chapter 8.
After you finish setting up an Exchange Server connection, your phone automatically starts synchronization.
To manually start synchronization, tap Start > Settings, and then tap Sync Data.
Note  If you connect your phone to your office computer via a USB or Bluetooth connection, you can use this connection 
to the computer to “pass through” to the network and download Outlook email messages and other information to 
your phone.
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