Symptom Cause and Correction
No DVD video camera/
Is a fully charged battery attached?
Is the DVD video camera/recorder powered from AC outlet? 26, 27
Power does not come
on, or no operation
occurs by pressing
Execute system reset (press the RESET button). 147
Has the DVD video camera/recorder been subjected to impact?
The DVD video camera/recorder could be damaged. Consult your
The date and time are
Has the DVD video camera/recorder been left unused for a long
period of time?
The internal backup memory battery may be discharged:
Pressing the SLEEP/
RESTART button will
not set to the sleep/
restart standby status.
• Is the proper disc or card loaded?
• Does the disc or card have remaining free space?
• Is the DVD video camera/recorder now playing back?
• Is Disc Navigation screen displayed?
No scene can be
Is the cursor placed on the scene to be deleted?
If the selected scene (framed in red) exists, that scene will be
deleted even if you use yellow cursor to select any scene. Check
the colors of cursors and bar graph on the thumbnail screen.
Disc cannot be
(Cover will not open.)
Did you detach the battery or AC adapter/charger before setting
the power switch to “OFF”?
Is the battery charged?
Connect a charged battery or the AC adapter/charger, and then
press the DISC EJECT button to remove the disc.
Did the DVD video camera/recorder turn off because the battery
remaining level ran out?
Connect a charged battery or the AC adapter/charger, set the
power switch to “OFF”, and then press the DISC EJECT button to
remove the disc.
DVD video camera/
recorder cannot be
operated from remote
Is the remote control pointed at the infrared receiver on DVD
Point it at the infrared receiver to operate the DVD video camera/
Is the infrared receiver on DVD video camera/recorder exposed
to direct sunlight or strong fluorescent light, etc.?
The remote control cannot operate the DVD video camera/
recorder when strong light strikes the infrared receiver. Adjust the
place or angle of the DVD video camera/recorder.
Is there battery in the remote control?
Also check the polarities of battery. The battery could be dead:
Try replacing it.
Is the DVD video camera/recorder powered?
Turn it on.
Disc cover cannot be
Is disc correctly inserted?
Was disc inserted from wrong direction?
Remove the disc and then reinsert it.
Connect a fully charged battery or AC adapter/charger, and then
turn the DVD video camera/recorder on.