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Battery Charger Help
The following is intended as an aid in determining whether the battery pack or the charger may be malfunctioning:
Issue Cause Solution
Battery pack does not fit in charging
pocket.
Different manufacturer's battery pack,
or there is an object in the charging
pocket.
Check if the Bluetooth Ring Scanner
battery pack has Honeywell part number
8650376BATTERY/161987-0001 on the
label. If not, do not use.
Remove the object from the charging
pocket.
No battery pack in charger, but any
of the LEDs are on.
Dirt or foreign objects are in the
charging pocket.
Unplug charger from AC supply. Remove
any dirt or foreign objects from the
charging pocket. If the LEDs continue to
remain ON, the charger may be defective.
Return charger to an authorized
Honeywell service center.
Charger is plugged into a live outlet,
battery pack is inserted, but RED
LED is OFF and no other LEDs are
on, or all LEDs are off.
Battery pack is not making contact with
battery charge terminals in the
charging pocket.
Push battery pack in firmly. Do not “slam”
the battery pack into the charging pocket.
Charger is plugged into a live outlet,
battery pack is inserted, but RED
LED is OFF and no other LEDs are
on, or all LEDs are off.
Faulty battery pack. Replace battery pack.
Charger is plugged into a live outlet,
battery pack is inserted, but RED
LED is OFF and no other LEDs are
on, or all LEDs are off.
New battery pack, same result. Contact Customer Support (page 10-1)
for replacement options.
When you first put a fully charged
battery pack in the charging pocket,
the RED LED comes on, indicating
the battery pack is charging.
During the first few minutes, the battery
charger checks the battery pack for
correct voltage and charge state.
During this time the LED is RED and is
continuously ON. After charging is
complete, the LED is GREEN.
There is nothing wrong with the battery
pack or charger.
Do not “top off” a fully charged battery
pack by repeatedly placing it in the
charging pocket. The battery pack may
overheat and be damaged.
LED is flashing RED at any pocket. Current could not be sourced through
the battery pack due to age,
exhaustion or damage to the cell(s).
The battery pack does not
communicate with the charger.
Contact Customer Support (page 10-1)
for battery pack replacement options.
LED is flashing RED at any pocket. The charger’s timeout period has
expired.
Make sure that the battery pack
temperature is within specification and
retry charging. Contact Customer
Support (page 10-1) if problem repeats,
for battery pack replacement options.
LED is flashing RED at any pocket. The battery pack voltage has not
reached 4.2V within the timeout period
and the charger has timed out.
Contact Customer Support (page 10-1)
for battery pack replacement options.