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108 Appendix A Troubleshooting
If you have a song or video in your iTunes library that isn’t supported by iPod touch,
you may be able to convert it to a format iPod touch supports. See iTunes Help for
more information.
iTunes Stores
iTunes Wi-Fi Music Store Isn’t Available
To use the iTunes Wi-Fi Music Store, iPod touch must join a Wi-Fi network that is
connected to the Internet. See “Connecting to the Internet” on page 26. The iTunes Wi-
Fi Music Store is not available in all countries.
Can’t Purchase Music or Applications
To use the iTunes Wi-Fi Music Store or the App Store, iPod touch must join a Wi-Fi
network that is connected to the Internet. See “Connecting to the Internet” on page 26.
To purchase songs from the iTunes Wi-Fi Music Store (only available in some countries)
or applications from the App Store, you must have an iTunes Store account. Open
iTunes on your computer and choose Store > Create Account.
Safari, Mail, and Contacts
Email Attachment Won’t Open
The le type may not be supported. iPod touch supports the following email
attachment le formats:
.doc Microsoft Word
.docx Microsoft Word (XML)
.htm webpage
.html webpage
.key Keynote
.numbers Numbers
.pages Pages
.pdf Preview, Adobe Acrobat
.ppt Microsoft PowerPoint
.pptx Microsoft PowerPoint (XML)
.txt text