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106 Appendix A Troubleshooting
If you’ve set up a MobileMe or Microsoft Exchange account on iPod touch, iTunes Â
won’t sync the contacts, calendars, or bookmarks you set to sync in the iPod touch
Info preference pane. You must disable any items in MobileMe or Exchange that
you want to sync through iTunes. In Settings, tap “Mail, Contacts, Calendars,” tap the
MobileMe or Exchange account, and deselect any items you want to sync through
iTunes. If you have both MobileMe and Exchange accounts, you must deselect those
items in both accounts.
Note: When you deselect Contacts or Calendars in your MobileMe or Exchange
account, the contact or calendar information is no longer accessible via iPod touch.
You Don’t Want to Sync Info on iPod touch to Your Computer
Replace contacts, calendars, mail accounts, or bookmarks on iPod touch with
information from your computer.
Replace iPod touch information:
1 Open iTunes.
2 As you connect iPod touch to your computer, press and hold Command-Option (if
you’re using a Mac) or Shift-Control (if you’re using a PC) until you see iPod touch in
the iTunes sidebar. This prevents iPod touch from syncing automatically.
3 Select iPod touch in the iTunes sidebar and click the Info tab.
4 Under “Replace information on this iPod touch,” select Contacts, Calendars, Mail
Accounts, or Bookmarks. You can select more than one, if you like.
5 Click Apply.
Information of the selected type is erased from iPod touch and replaced with what’s
on your computer. The next time you sync, iPod touch syncs normally, adding
information you’ve entered on iPod touch to your computer, and vice versa.
Yahoo! or Google Address Book Doesn’t Sync
iTunes may not be able to connect with Yahoo! or Google. Make sure iPod touch
is joined to a Wi-Fi network that is connected to the Internet. Make sure you are
connected to the Internet, and that you’ve entered the correct ID and password
in iTunes. Connect iPod touch to your computer, click the Info tab in iTunes, click
Congure in the Contacts section, then enter your current ID and password.
Yahoo! Address Book Still Has Contacts Deleted From iPod touch
Yahoo! Address Book doesn’t allow contacts containing a Messenger ID to be deleted
through syncing. To delete a contact containing a Messenger ID, log in to your Yahoo!
account online and delete the contact using Yahoo! Address Book.