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AXIS P3344 Fixed Dome Network Camera
System Options
the default router
the subnet mask
•thesystemtime
the IEEE 802.1X settings
the focus pos ition
Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The
Axis product can also be reset to factory default using the control button, see Reset to factory default settings, on page 47.
To reset the optics to the factory default position, click Calibrate under Optics. This may be necessary in situations where the optics
has lost its calibration during transport o r has been exposed to extreme vibrations.
To identify the p roduct or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours.
This can be useful for identifying the product among other products installed in the s ame location.
For information about rmware upgrade, see Upgrad ing the rmware, on page 48.
Support
Support Overview
The System Options > Support > Support Overview page provides information on troubleshooting and contact information,
should you require technical assistance.
See also Troubleshooting, on page 48.
System Overview
To get an overview of the Axis prod uct’s status and settings, go to S
ystem Options > Support > System Overview. Information that
can be found here includes rmware version, IP address, network and security settings, event settings, image settings and recent log
items. Many of the captions are links to the proper Setup page.
Logs & Reports
The System Options > Support > Logs & Re
ports page generates logs and reports useful for system analysis and troubleshooting. If
contacting Axis Support, please provide a valid Server Report with your query.
System Log - Provides information about system e vents.
Access Log - Lists all failed attempts to access the product. The Access Log can also be congured to list all connections to the
product (see below).
Server Report - Provides information about the product status in a pop-up window. The A ccess Log is automatically included
in the Se rv
er Report.
You can view or download the server report. Downloading the server report creates a .zip le that contains a complete server report
text le in UTF–8 format. Select the Include snapshot w ith default image settings option to include a snapshot of the product’s
Live View that also shows the settings specied under Video Stream>Image>Image Appearance. The server report .zip le should
always be included when contacting support.
Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or
when contacting Axis Support.
Connection List - Lists all clients that are currently accessing media streams.
Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.
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