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Appendix
68
My deskset isn’t performing normally.
Make sure you plug the power cord securely into the deskset. Plug the
power adapter into a different working electrical outlet without a
wall switch.
Move the deskset closer to the main telephone base. You might have
moved out of range.
Reset the deskset. Unplug the electrical power. Wait for 15 seconds then
plug it back in. Allow up to one minute for the deskset to reset.
Other electronic products such as HAM radios and other DECT phones can
cause interference with your deskset. Try installing your deskset as far
away as possible from these types of electronic devices.
The backup battery does not hold a charge.
Make sure you plug the power cord securely into the deskset. Plug the
power adapter into a different working electrical outlet without a
wall switch.
Unplug the electrical power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the main telephone base to reset.
You might need to purchase a new battery. Refer to Backup battery
installation on page 6 and Backup battery charging on page 7 in this
user’s manual.
I experience poor sound quality when using the speakerphone.
For increased sound quality while using the telephone speakerphone, place
the deskset on a flat surface.
Excessive background noise will cause a speakerphone to fade in and
out. Try controlling the background noise by turning off any audio devices
near the speakerphone. Also, try to avoid interrupting the person at the
other end of the conversation while they are speaking. If background noise
cannot be controlled, you should stop speakerphone operation and return
to normal corded handset mode.
When using a speakerphone, controlling background noise in your
environment is essential. While you are listening to your party, press MUTE
to temporarily turn your microphone off. When it is your turn to speak,
remember to press MUTE again to turn the microphone on.
Troubleshooting