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AXIS P5544 PTZ Dome Network Camera
System Options
1. Open PTZ Calibration from System Options > Maintenance.
2. Use the rotate buttons to adjust the imag e orientation.
3. Se lect an objec t inside the small circle and click on an easily identiable point on that object.
4. Click on the same point on the same object in the normal mode image.
5. R epe at steps 3 and 4 until PTZ calibration is nished.
Note
For an accurate calibration, it is important to click on the same point in steps 3 and 4 ab ove. For example, if the object is a
car a nd you clicked on the right headlight in step 3, make sure to click on the same headlight in step 4.
Support
Support Overview
The System Options > Support > Support Overview page provides information on troubleshooting a nd contact information,
should you require technical assistance.
See also Troubleshooting, on page 52.
System Overview
To g et an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that
can be found here includes rmware version, IP address, netw ork and security settings, event settings, image settings and recent log
items. Many of the captio ns are links to the proper Setup page.
Logs & Reports
The System Options > Support > Logs & Reports page generates log s and reports useful for system analysis and troubleshooting. If
contacting Axis Support, please provide a valid Server Report with your quer y.
System Log - Provides information about system events.
Access Log - Lists all failed attempts to access the product. The Access Lo g can also be congured to list all connections to the
product (see below).
Server Report - Pro vides information about the product status in a pop-up window. The Access Log is automatically included
in the Server Report.
You can view or download the server report. Downloading the server report creates a .zip le that contains a complete server report
text le in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s
Live View that also s
hows the settings specied under Video Stream>Image>Image Appearance. The server report .zip le should
always be included when contacting support.
Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or
when contacting Axis Support.
Connection List - Lists all clients that are currently accessing media streams.
Crash Report - Generate s an archive with debugging informa tion. The repo rt takes several minutes to generate.
The log levels for the System Log a nd the Access Log are set under System Options > Support > Logs & Reports > Conguration.
The Access Log can be congu red to list all connections to the product (select Critical, W arnings & Info). If required, a different log
level can be used when sending emails.
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