AT&T Cordless Telephone SynJ User Manual

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Appendix
69
I get noise, static, or weak signals even when I’m near the main
telephone base.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone lines, you must install a DSL filter between each
telephone line cord and telephone wall jack. The filter prevents noise and
caller ID problems as a result of DSL interference. Please contact your DSL
service provider for more information about DSL filters.
You may be able to improve the performance of your deskset by installing
your new telephone base as far as possible from any other existing
cordless telephone system that may already be installed.
Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless devices. Try installing your deskset as
far away as possible from these types of electronic devices.
Do not install the deskset near a microwave oven or on the same electrical
outlet. You might experience decreased performance while the microwave
oven is operating.
If you plug your phone in with a modem or a surge protector, plug the
phone (or modem/surge protector) into a different location. If this does not
solve the problem, relocate your phone or modem farther apart from one
another, or use a different surge protector.
Move your main telephone base to a higher location. The phone might have
better reception in a high area.
If the other phones in your building are having the same problem, contact
your telephone service provider (charges may apply).
I hear other calls while using my telephone.
Disconnect the main telephone base from the telephone jack, and plug
in a different telephone. If you still hear other calls, call your telephone
service provider (charges may apply).
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Troubleshooting

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