AT&T Cordless Telephone AT&T Cordless Handset User Manual

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51
Appendix
Troubleshooting
My caller ID isn’t working.
Caller ID is a subscription service. You must subscribe to this
service from your telephone service provider for this feature
to work on your cordless handset.
The caller must be calling from an area that supports
caller ID.
Both your and your caller’s telephone service providers must
use caller ID compatible equipment.
Make sure the area codes are set correctly on the deskset.
See Home area code on page 16.
If you subscribe to high-speed Internet service (DSL - digital
subscriber line) through your telephone lines, you must install
a DSL filter between each telephone line cord and telephone
wall jack. The filter prevents noise and caller ID problems
resulting from DSL interference. Please contact your DSL
service provider for more information about DSL filters.
System does not receive caller ID when on a call.
Make sure you subscribe to caller ID with call waiting features
from your telephone service provider. Caller ID features
work only if both you and the caller are in areas offering
caller ID service, and if both telephone service providers use
compatible equipment.
The charge light is off.
Make sure you plug the power adapter into an electrical
outlet correctly and securely.
Unplug the electrical power. Wait for 15 seconds, then plug it
back in. Allow up to one minute for the cordless handset
to reset.
Clean the cordless handset and charger charging contacts
each month with a pencil eraser or cloth.
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