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Chapter 7 Tips and Troubleshooting 69
If you want to use iPod nano with a Mac and a Windows PC
If you’re using iPod nano with a Mac and you want to use it with a Windows PC, you
must restore the iPod software for use with the PC (see “Updating and Restoring iPod
Software” on page 69). Restoring the iPod software erases all data from iPod nano,
including all songs.
You cannot switch from using iPod nano with a Mac to using it with a Windows PC
without erasing all data on iPod nano.
If you lock the iPod nano screen and can’t unlock it
Normally, if you can connect iPod nano to the computer it’s authorized to work with,
iPod nano automatically unlocks. If the computer authorized to work with iPod nano is
unavailable, you can connect iPod nano to another computer and use iTunes to restore
iPod software. See the next section for more information.
If you want to change the screen lock combination and you can’t remember the
current combination, you must restore the iPod software and then set a new
combination.
Updating and Restoring iPod Software
You can use iTunes to update or restore iPod software. It’s recommended that you
update iPod nano to use the latest software. You can also restore the software, which
puts iPod nano back to its original state.
 If you choose to update, the software is updated, but your settings and songs aren’t
affected.
 If you choose to restore, all data is erased from iPod nano, including songs, videos,
files, contacts, photos, calendar information, and any other data. All iPod nano
settings are restored to their original state.
To update or restore iPod nano:
1 Make sure you have an Internet connection and have installed the latest version of
iTunes from www.apple.com/ipod/start.
2 Connect iPod nano to your computer.
3 In iTunes, select iPod nano in the source list and click the Summary tab.
The Version section tells you whether iPod nano is up to date or needs a newer version
of the software.
4 Click Update to install the latest version of the software.
5 If necessary, click Restore to restore iPod nano to its original settings (this erases all data
from iPod nano). Follow the onscreen instructions to complete the restore process.