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AXIS M3007–PV
Troubleshooting
Troubleshooting
Checking the Firmware
Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem
should be to check the current rmware version. The latest version may contain a correction that xes your particular problem. The
current rmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
Upgrading the Firmware
Important
Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.
Precongured and customized settings are saved when the rmware is upgraded (providing the features are available in the
new rmware) although this is not guaranteed by Axis Communications AB.
Note
After the upgrade process has completed, the product will restart automatically. If restarting the product manually after the
upgrade, always wait 10 minutes even if you suspect the upgrade has failed.
When you upgrade the Axis product with the latest rmware from Axis website, the product receives the latest functionality
available. Always read the upgrade instructions and release notes available with each new release before upgrading
the rmware.
To upgrade the product’s rmware:
1. Save the rmware le to your computer. The latest version of the rmware is available free of charge from Axis website
at www.axis.com/techsup
2. Go to Setup > System Options > Maintenance in the product’s web pages.
3. Under Upgrade Server, click Browse and locate the le on your computer. Click Upgrade.
4. Wait approximately 10 minutes while the product is being upgraded and restarted. Then access the product.
AXIS Camera Management can be used for multiple upgrades. See www.axis.com for more information.
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