D-Link Video Gaming Accessories D-Link Wireless N 150 USB Adapter User Manual

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DWA-125
4
ENGLISH
TROUBLESHOOTING
SET-UP AND CONFIGURATION PROBLEMS
1. IF I’vE LOST my CD WHAT CAN I DO?
The CD contains software drivers and manual which can be obtained from D-Link (see Technical
Support below). Windows XP, Vista, Windows 7 in most cases will automatically install the correct
drivers.
2. IF I’vE FORGOTTEN my WIRELESS ENCRyPTION KEy?
The wireless encryption key is congured at the Wireless Access Point, Router or DSL Modem
Router. If you are unable to obtain your encryption key, the only solution would be to re-congure
your Access Point/Router to use a new encryption key. Please contact your Wireless Access
Point/Router/DSL Modem Router manufacturer.
3. WHy CAN’T I GET A WIRELESS CONNECTION?
- Check that your DWA-125 is plugged in properly to the USB port or try to plug the DWA-125 into
another USB port if available.
- The LED on the DWA-125 should be lit, otherwise there could be a physical fault on the USB
port or the driver is not installed properly.
- Ensure that the wireless settings on the DWA-125 match the settings on your Access Point/
Router. Please check and conrm your settings for.
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
To check whether a Wireless connection has been made, in the Windows System Tray (bottom
right). Red means no valid connections have been made.
- Check that your Internet is working ne on existing computers.
- Ensure that you have followed and completed the software installation process, otherwise,
please re-install the software. The LED on the DWA-125 should come on after software
installation.
4. WHICH OPERATING SySTEmS DOES THE DWA-125 SUPPORT?
The DWA-125 support all popular Operating Systems including Microsoft Windows XP(64/32 bit)/
Vista/ Windows 7.


TECHNICAL SUPPORT
 website: http://www.dlink.co.uk FTP: ftp://ftp.dlink.co.uk
Home Wireless/Broadband 0871 873 3000 (9.00am–06.00pm, Sat 10.00am-02.00pm)
Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am- 05.30pm)
(BT 10ppm, other carriers may vary.)

All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm)
Phone rates: €0.05ppm peak, €0.045ppm off peak times

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