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Gigabit Interface Converter Installation Note
78-5399-03 Rev. A0
Obtaining Technical Assistance
Contacting TAC by Using the Cisco TAC Website
If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC
website:
http://www.cisco.com/tac
P3 and P4 level problems are defined as follows:
• P3—Your network performance is degraded. Network functionality is noticeably impaired, but
most business operations continue.
• P4—You need information or assistance on Cisco product capabilities, product installation, or
basic product configuration.
In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.
To register for Cisco.com, go to the following website:
http://www.cisco.com/register/
If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered
users can open a case online by using the TAC Case Open tool at the following website:
http://www.cisco.com/tac/caseopen
Contacting TAC by Telephone
If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and
immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following
website:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
P1 and P2 level problems are defined as follows:
• P1—Your production network is down, causing a critical impact to business operations if service
is not restored quickly. No workaround is available.
• P2—Your production network is severely degraded, affecting significant aspects of your business
operations. No workaround is available.
This document is to be used in conjunction with the Catalyst 6000 or Catalyst 5000 Family Installation Guide.
AccessPath, AtmDirector, Browse with Me, CCDA, CCDE, CCDP, CCIE, CCNA, CCNP, CCSI, CD-PAC, CiscoLink, the Cisco NetWorks logo, the Cisco Powered Network logo,
Cisco Systems Networking Academy, the Cisco Systems Networking Academy logo, Discover All That’s Possible, Fast Step, Follow Me Browsing, FormShare, FrameShare,
GigaStack, IGX, Internet Quotient, IP/VC, iQ Breakthrough, iQ Expertise, iQ FastTrack, the iQ Logo, iQ Net Readiness Scorecard, MGX, the Networkers logo, Packet, PIX,
RateMUX, ScriptBuilder, ScriptShare, SlideCast, SMARTnet, TransPath, Voice LAN, Wavelength Router, WebViewer are trademarks of Cisco Systems, Inc.; Changing the Way
We Work, Live, Play, and Learn, Empowering the Internet Generation, are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, Cisco, the Cisco Certified
Internetwork Expert logo,Cisco IOS, theCisco IOS logo,Cisco Systems,Cisco Systems Capital,the CiscoSystems logo, Enterprise/Solver, EtherChannel, EtherSwitch,FastHub,
FastSwitch, IOS,IP/TV, LightStream,MICA, Network Registrar, Post-Routing,Pre-Routing, Registrar, StrataView Plus,Stratm, SwitchProbe, TeleRouter, and VCOare registered
trademarks of Cisco Systems, Inc. or its affiliates in the U.S. and certain other countries.
All otherbrands, names,or trademarksmentioned in thisdocument or Website arethe propertyof their respective owners. The useof the word partnerdoes notimply apartnership
relationship between Cisco and any other company. (0101R)
Copyright © 1998–2001, Cisco Systems, Inc.
All rights reserved. Printed in USA.

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