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reseller. If your questions cannot be
answered immediately, your reseller
will forward your queries through the
appropriate channels to ensure a rapid
response. If you are connected to the
Internet, you can:
• download user documentation and
firmware updates
• find answers to resolved problems in
the FAQ database. Search by
product, category, or phrases
• report problems to Axis support by
logging in to your private support
area.
Battery Replacement
This Axis product uses a 3.0 V CR2032
lithium battery as the power supply for
its internal real-time clock (RTC).
Under normal conditions this battery
will last for a minimum of 5 years. Low
battery power affects the operation of
the RTC, causing it to reset at every
power-up. A log message will appear
when the battery needs replacing. The
battery should not be replaced unless
required!
If the battery does need replacing,
please contact www.axis.com/techsup
for assistance.
• Dispose of used batteries according
to the manufacturer's instructions.
• Risk of explosion if battery is
incorrectly replaced.
• Replace only with the same or
equivalent battery, as recommended
by the manufacturer.
Dome Cover Cleaning
• Be careful not to scratch or damage
the dome cover. Do not clean a dome
cover that looks clean to the eye and
never polish the surface. Excessive
cleaning could damage the surface.
• For general cleaning of a dome cover
it is recommended to use a non-
abrasive, solvent-free neutral soap
or detergent with water and a soft
cloth. Rinse well with clean
lukewarm water. Dry with a soft
cloth to prevent water spotting.
• Never use harsh detergents, gasoline,
benzene or acetone etc. and avoid
cleaning in direct sunlight or at
elevated temperatures.