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3M™ MicroTouch™ Display C1500SS Installation Guide 21
3M Touch Systems Proprietary Information
CHAPTER 5
Maintenance and Troubleshooting
If you have a problem setting up or using your display, you may be able to solve it
yourself. Before calling 3M Touch Systems, try the suggested actions that are appropriate
to the problems you are experiencing with the display. You may also want to consult
your video card user’s manual for additional troubleshooting advice.
Maintaining Your Touch Display
To maintain your display and keep your display operating at peak performance:
Keep your display and sensor clean
Adjust the display video controls. Refer to Chapter 4 for more information.
Do not install the display in a place where ventilation may be hindered. Always
maintain adequate ventilation to protect the display from overheating and to ensure
reliable and continued operation.
Touch Sensor Care and Cleaning
The touch sensor requires very little maintenance. 3M Touch Systems recommends that
you periodically clean the glass touch sensor surface.
Typically, an isopropyl alcohol and water solution ratio of 50:50 is the best cleaning
agent for your touch sensor. You can also use straight isopropyl alcohol. In addition, 3M
Touch Screen Cleaner CL680 has been tested and approved for this use. Be sure to follow
solvent manufacturer's precautions and directions for use when using any solvents.
It is important to avoid using any caustic chemicals on the touch sensor. Do not use
any vinegar-based solutions.
Always dampen the cloth and then clean the sensor. Be sure to spray the cleaning
liquid onto the cloth, not the sensor, so that drips do not seep inside the display or
stain the bezel.
Apply the cleaner with a soft, lint-free cloth. Avoid using gritty cloths.
Always handle the touch sensor with care. Do not pull on or stress flex tail.