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Appendix A Troubleshooting 111
Remove a backup:
1 In iTunes, open iTunes Preferences.
 Windows: Choose Edit > Preferences.
 Mac: Choose iTunes > Preferences.
2 Click Devices (iPod touch does not need to be connected).
3 Select the backup you want to remove and click Delete Backup.
4 Conrm you wish to remove the selected backup by clicking Delete Backup.
5 Click OK to close the iTunes Preferences Window.
For more information about backups, including the settings and information stored in
a backup, see support.apple.com/kb/HT1766.
Updating and Restoring iPod touch Software
You can use iTunes to update or reinstall iPod touch software, restore default settings,
and delete all data on iPod touch.
 If you update, the iPod touch software is updated but your downloaded applications,
settings, and songs are not aected.
 If you restore, the latest version of iPod touch software is reinstalled, default settings
are restored, and data stored on iPod touch is deleted, including downloaded
applications, songs, videos, contacts, photos, calendar information, and any other
data. In iTunes, you can also restore from a backup without deleting data stored on
iPod touch.
Note: Deleted data is no longer accessible via the iPod touch user interface, but is
not permanently erased from your iPod touch until it is overwritten by new data.
For information about permanently erasing all content and settings, see “Resetting
iPod touch” on page 96.
Update or restore iPod touch:
1 Make sure you have an Internet connection and have installed the latest version of
iTunes from www.apple.com/itunes.
2 Connect iPod touch to your computer.
3 Select iPod touch in the iTunes sidebar and click the Summary tab.
4 Click “Check for Update.” iTunes tells you if there’s a newer version of the iPod touch
software available.
5 Click Update to install the latest version of the software. Or click Restore to restore.
Follow the onscreen instructions to complete the restore process.
For more information about updating and restoring iPod touch software, see support.
apple.com/kb/HT1414.