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Troubleshooting
Inspect the ends of the memory cards for dirt or material
closing a hole. Clean the contacts with a lint-free cloth and
small amounts of isopropyl alcohol.
If errors persist, replace the memory card.
If no icon appears when a card is inserted into the reader
(Mac operating systems), check the following:
The card may have been formatted in Windows FAT 32
format. Using a PC or digital device, reformat the card using
the OS X-compatible FAT or FAT16 formats.
If you get an error message when installing the card reader
software, check the following:
Make sure that your card reader is connected to your
computer.
Make sure that only one card reader is connected to your
computer. If other card readers are connected, unplug them
before installing the software.