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Troubleshooting
My server does not boot up when connected to the LCD Rack Console,
but works fine when I connect the keyboard, video, and mouse directly to
the server.
Make sure that the keyboard and mouse cables are connected tightly between
the LCD Rack Console and the server.
Check that the keyboard and mouse cables are not crossed.
Check the cable connections.
I am getting ghosting, shadowing, or fuzzy images on my monitor.
Check that all video cables are inserted properly to the Cable Kit.
• Check that the monitor supports the resolution and refresh-rate setting
on your server.
Lower the video resolution of the monitor.
Check that the cable length does not exceed 25 feet.
Check that the graphics card you are using supports the resolution and
refresh-rate setting on your server.
I am getting a black screen on my monitor.
Check that all video cables are inserted properly.
Check that the keyboard cable is connected and inserted properly between
the server the appropriate port on the LCD Rack Console.
Move the mouse and see if it is necessary to log in as a user.
The server does not detect a keyboard and I get a keyboard error reported
at boot up.
Check that the cable kit on the LCD Rack Console is completely connected to
your server. Tighten any loose connections.
Check whether USB-keyboard legacy support is enabled in the system BIOS.
If you are using the keyboard software that was included with your keyboard,
uninstall it and then reinstall the standard Microsoft keyboard driver.
Try booting the problem computer while the port is selected and wait until the
operating system loads before switching away to another computer.