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If you have difficulty with your telephone, please try the
suggestions below. For customer service, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268.
The handset registration is unsuccessful.
Follow the handset registration instructions to register the
handset again (see To register a handset to your MS2015
deskset on page 9).
My telephone doesn’t work at all.
Make sure the power cord is securely plugged in.
Make sure you plug the battery connector securely into the
cordless handset.
Make sure you plug the telephone line cords securely and
firmly into the console and the telephone wall jacks.
Make sure you plug the Ethernet cable securely and firmly into
the console and a router.
Charge the battery in the cordless handset for at least
11 hours. For optimum daily performance, return the cordless
handset to the charger when not in use.
If the battery is depleted, charge the handset for at least
30 minutes before you use it. See page 6 for details.
You may need to purchase a new battery. Refer to Battery
installation and charging on pages 6-7.
Appendix
Troubleshooting